Never Miss a Property Call Again

24/7 AI Call Handling for Property, Lettings & Facilities Teams

Raynix answers every call, understands the issue, captures the details, and takes action without overwhelming your team.

  • No missed maintenance or lettings enquiries
  • No manual call logging or note - taking
  • No unnecessary interruptions for you or your team
Hero Image

The Challenge

  • High inbound call volumes outside working hours
  • Agents spend hours on repetitive qualification
  • Maintenance issues lack structure and prioritisation
  • Operational teams interrupted instead of empowered
  • Emergency calls are delayed or missed
  • Short-let guests expect instant responses

As operations scale, manual handling becomes a bottleneck.

How Raynix Works

No missed calls. No voicemail backlog.

Raynix answers every inbound call, including:

  • After hours
  • Weekends
  • Holidays
  • Peak demand periods

Tenants, buyers, and contractors always reach a helpful response β€” even when your office is closed.

Raynix doesn’t just listen β€” it has a conversation.

It asks smart follow-up questions and understands whether the call is about:

  • Maintenance
  • Electrical
  • Plumbing
  • Heating
  • Access issues
  • Emergencies
  • Lettings & Sales
  • Property availability
  • Viewing requests
  • Application questions
  • General enquiries

It automatically identifies:

  • The issue or enquiry
  • Urgency level
  • Property details
  • Caller identity and contact info

No forms. No confusion. Just clear information.

Every call is logged and structured for you.

Raynix creates a complete record including:

  • Call recording
  • AI-generated summary
  • Issue category (maintenance / lettings / sales)
  • Priority score
  • Recommended next action

Your team sees exactly what matters, without listening to long voicemails or chasing details.

For lettings and sales calls, Raynix can:

  • Answer availability questions
  • Capture tenant or buyer interest
  • Book viewings automatically
  • Route qualified leads to the right team

No missed opportunities. No manual follow-ups.

Raynix protects your team’s time.

  • Urgent issues are escalated instantly to the right person
  • Non-urgent requests are queued and handled during working hours
  • Routine enquiries never interrupt your day

Your staff stay focused β€” Raynix handles the noise.

  • Faster response times
  • Happier tenants and applicants
  • No interruptions
  • Complete visibility
  • One system for maintenance and lettings
Platform Illustration

Built as a Platform

Raynix is designed to integrate seamlessly into existing systems and workflows.

  • Secure API access
  • CRM and operational system integrations
  • Webhook-driven events
  • Configurable rules and escalation paths

Where Raynix Is Used

See how Raynix helps teams save time, automate tasks, and never miss a call.

🏠 Property & Lettings

Handle enquiries, book viewings, and capture leads even outside office hours.

πŸ› οΈ Facilities & Maintenance

Log issues, prioritise requests, and escalate emergencies automatically.

πŸŒ™ After-Hours Calls

Support customers anytime β€” evenings, weekends, and holidays.

πŸ‘₯ Internal Team

Free up internal staff from repetitive tasks and improve productivity.

πŸ”§ Maintenance & Contractors

Route tasks directly to the right contractor or maintenance team efficiently.

πŸ“… Auto-Schedule / Calendar

Automatically schedule viewings or appointments, even if no calendar is set.

Why Teams Choose Raynix

  • βœ” Never miss a call
  • βœ” Faster response times
  • βœ” Reduced staff workload
  • βœ” Happier tenants & clients
  • βœ” Clear accountability
  • βœ” No need to hire more staff

Raynix doesn’t replace your team β€” it removes friction.

Raynix Illustration

Book a Private Demo

See how Raynix fits into your operations and where automation delivers immediate impact.

Request a Demo